5 Common Mistakes When Implementing Your First CRM
You’ve likely decided to use a CRM because it will optimize the way you build relationships with your customers and reduce the administrative burden in your business. However, mistakes made during implementation can, at best, reduce the benefits of using a CRM and, at worst, create a logistical nightmare that will hamper your productivity and […]
Meet The Candybox Team: Dylan Rodgers
At Candybox, one of the things we are most proud of is the team we’ve built. Great work requires great people, and we think ours are some of the best in the industry. We’re a smart, friendly and diverse group who are passionate about what we do and the people we work with. Our expertise […]
3 Benefits of Integrating Salesforce With QuickBooks
Do you use both Salesforce and Quickbooks? Have you considered integrating the two? Syncing information between business-critical systems, such as your CRM and financial systems, helps to streamline and improve data processes and quality across your business. A native integration between Salesforce and QuickBooks will help to drive tangible business outcomes, to counter today’s economic […]
Announcing Our New Salesforce Sales Cloud and Service Cloud Quick Start Packages
Are you looking to streamline your sales and customer service operations with Salesforce but don’t know where to start?
Look no further: Candybox is proud to announce our new Salesforce Sales Cloud and Service Cloud Quick Start packages, designed to get you up and running with Salesforce in no time.
Meet The Candybox Team: Marta Paddeo
At Candybox, one of the things we are most proud of is the team we’ve built. Great work requires great people, and we think ours are some of the best in the industry. We’re a smart, friendly and diverse group who are passionate about what we do and the people we work with. Our expertise […]
What is it like to intern at Candybox?
In this guest post, Rahul Sura, Candybox’s first summer intern, tells us about his experience at Candybox. As the first intern at a small start up, I was thrilled to embrace my internship opportunity at Candybox. This was to be my first internship since starting college and would also be fully remote, so I had […]
Salesforce Summer ‘21 Release: Top 10 Features
Salesforce’s Summer 21 release notes contain some interesting new features and pilots. We’ve highlighted some key features we think are worth exploring. Read on to see our top ten updates for this release. 1. Add More Custom Fields! In news that will either delight or horrify admins everywhere, the total hard limit for custom fields […]
How to Pick the Right Salesforce Consultant for Your Company
Salesforce is a powerful tool for organizations, making it possible to run a profitable, growing company. But like any great tool, it’s only as effective as the skills of the person who wields it. Businesses can fully utilize Salesforce with the right consultant. A professional who can integrate the platform with the needs of your […]
How to audit your Salesforce technical debt
We’ve written extensively about the issues of technical debt in Salesforce and how it can affect the revenue-generating arm of a business. A Salesforce instance affected by technical debt will require more resourcing both to maintain and to implement changes, and will frustrate users due to unwieldy, error-prone processes. Technical debt is usually introduced into […]
Salesforce Spring ‘21 Release: Top 10 Features
Salesforce Spring ‘21 release notes contain some real gems. If you don’t have the time to sift through all of them, we’ve highlighted some key features we think are of particular interest. Read on to see our top ten updates for this release. 1. Flow Improvements There are so many flow improvements in this release […]
Spring ‘21: Survey Improvements
For many years, Salesforce left surveying features to third-party vendors. However, since the Spring ‘18 release, Surveys are now available for creation and sharing from right within Salesforce, no coding required. Here are some great updates from the Spring ‘21 release that we think will have an impact on how you send, share and create […]